On June 7th Flex Jobs published a study called 10 Red Flags of a Toxic Hybrid Workplace. Whether you’re looking for a new job or transitioning to a more permanent hybrid work style, it’s worth a read. Forewarned, as they say, is forearmed.
Companies don’t plan to become toxic. They get there largely through complacency. “We hire the best of the best,” they may reason “We’ll figure out our hybrid work model as we go along.” Or they threw something together for the pandemic and assume that plan is sufficient going forward.
Here’s the thing: March 2020 was a collective “uh oh” moment. We had no idea how the virus spread and we didn’t have a vaccine. Under those circumstances, it’s easy to step up and unite under the common goal of earning a paycheck while not dying.
The Thrill is Gone
But we’re fifteen months past March 2020. And as researchers discovered in studies with skydivers, the human body acclimates to its environment. If you jump out of a plane enough times, the stress you experience is “more akin to the stress you get from driving in slow traffic that’s making you late.” (Top Dog: The Science of Winning and Losing by Po Bronson and Ashley Merryman)
We’re habituated to COVID19. And that means anyone who was scared into a better version of themselves may lapse into their old (bad) work habits. The pandemic forced us to rip down the wall between our home lives and work lives. Children video bombed work calls and we collectively had to get over it.
But what happens when part of your workforce re-enters a traditional office space? Many unvaccinated children in the northern hemisphere are (or very shortly will be) on summer break. If your company doesn’t have explicit, inclusive guidelines, some managers may penalize staff that must work and parent at home.
Secondly, people who are less scared are going to be pickier about their company’s remote work processes. I strongly suspect that many employers will discover that the information and communication channels they set up in March were powered by fear of the virus and employee goodwill. Employees will only attend ten Zoom meetings a day for so long before they decide to mutiny.
Smart leaders get ahead of the mutiny.
Look for Curiosity and Plans to Iterate
A company isn’t necessarily toxic if they lack a final version of their remote work plan. This is chapter two of the great remote work experiment, after all. But you should be worried–very worried–of employers whose plan is nothing more than a set of high-level ideals. Worry about the employers who think they’ve “solved” remote work and have no mechanisms in place to review their processes down the road. Worry about leaders who don’t show curiosity and a willingness to change.
In the end, work systems are living things. They should grow and adapt with the needs of the business. Leaders won’t always get things right on the first try. But if they begin with a concrete plan for efficient, inclusive processes, and iterate along the way, they’ll develop a great place to work.
What’s That Douglas Up To?
I’m up to my eyeballs in moving boxes. My living room looks like a warehouse organized by a kleptomaniac. This, despite the amount of stuff I’ve given away or donated. Why was I keeping my kids’ old preschool lunch sacks? What was the plan with that?
In any event, I haven’t written much in the last few weeks. Widget published my comedy piece Mary Poppins Adopts Tim Ferriss’ 4-Hour Work Week, which I wrote a month ago. Tim Ferriss is someone I love to hate because his whole system is based on exploiting low-paid workers. One of his acolytes once asked me to ghostwrite a book, in two weeks, for very little money and was surprised when I told him no. He didn’t understand that writers have to eat too.
I might post next week, or I may give in to the all-consuming beast of this move and post the second week of July. Either way I’ll see you soon!